Returns & Exchanges

At Squid Industries, we want you to be completely satisfied with your high-performance balisong trainers. If you are not happy with your purchase, we offer a 30-day return window for items in original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack your trainer in its original retail packaging, ensuring all included hardware and accessories are present to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.